Hill & Knowlton
"We rely on NetCare Systems for IT solutions and support. With over 50 users in our network, NetCare support team handles support calls with ease . The response time is good . Their engineers display dedication, skill, have problem solving abilities,...and most importantly a positive 'can do' attitude " - Jaya Mahalingam, Finance & Administration Manager

NCT Middle East FZE

"We began working with NetCare as our previous service provider was unresponsive to our needs. We are happy with the quality of service we receive from NetCare. The team is responsive, organized, and follow through on their commitments. I highly recommend NetCare System Services." -  Naresh Bhambhaney, Finance Director

Expression Advertising

"The challenge we face is that we are big enough to need a network with specific functionality, but not big enough to require a full-time IT staff person. NetCare provided the perfect solution; they have the technical expertise and mindshare we needed coupled with flexibility in the level of support. They are really responsive, prioritizing important issues that arise and dealing with them quickly and effectively. I also appreciate their detailed follow-up and preventive maintenance; more than once this has helped us avoid a major problem with our network. A lot of companies these days make claims about customer service and looking out for the best interest of their clients, but NetCare can be trusted to do what they say-and for a competitive price." - Scott Feasey, Managing Director

MediaPolis

"In the past, I've been 'held hostage' by techie people who talk over my head. I clicked with NetCare System Services from the start because they are so down to earth and more than willing to do a great job for their clients. NetCare System Services is a professional company with a real commitment to provide excellent technical expertise and incredibly good customer service. I haven't found this from many other providers."  - Ameen, Finance & Admin Department

Borouj Consulting

"Our experience with outsourcing IT left a lot to be desired before we brought NetCare on board. Computer and e-mail issues kept creeping up, and it seemed to us that this was going to be an unsolvable problem. Since we are in the communications business, we could not afford any downtime in one of our most important channels of communication as this would have a direct impact on our bottom line. That is why we invested in a robust system.

NetCare seems to be able to diagnose the problems as soon as they crept up and, once briefed on the issues, they were very responsive and efficient. Their engineer identified the problem, recommended solutions and worked on-site as long as it required until we regained a reliable IT system. We are impressed with NetCare Systems’ performance & problem-solving approach as well as their excellent computer skills.

We were impressed with NetCare System’s performance throughout the entire problem-solving process. In particular, their excellent computer and networking skills allowed them to swiftly pinpoint the exact cause of the problem and then solve it. In addition, Netcare System’s swift response to service calls is commendable. Their patience and willingness to answer all our questions and in a clear fashion is definitely an added advantage not present amongst all service technicians.

As a company with computers and networks, but no in-house IT support, we need someone to turn to when something goes wrong. We expect the IT support to arrive quickly and to troubleshoot the problem in a timely fashion. We are a time-sensitive business. NetCare Systems fits the description perfectly.

As a result, we have retained Netcare Systems as the provider for all our IT needs and support and we keep turning to them for their services."  - Randa Mazzawi, General Manager, Borouj Consulting